Introduction

Welcome to Flyairq ! Your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our online booking portal for travel and tour services. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Privacy Policy Overview
•This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our online booking portal for travel and tour services. By using our services, you agree to the collection and use of information in accordance with this policy.
• Flyairq.com (hereinafter reffered to as “Fly AirQ”, “us”, “we”, “our”) provides online ticket booking services through the website flyairq.com.
• The types of information Flyairq collects about you when you interact with the Services, how it may be used, when it may be disclosed, how you can control how it is used and disclosed, and how it is protected are all covered by this privacy statement, which is applicable to all information Flyairq collects about you, regardless of how it is collected or stored.
• This policy may occasionally be updated or modified to take into account modifications to applicable law or adjustments to our procedures for the processing of your information. We urge you to carefully read this policy and to return frequently to this page to review any updates we may make.

2. Information We Collect
To provide you with our services, we collect the following types of personal information:
• Personal Identification Information: Name, email address, phone number, mailing address.
• Payment Information: Credit card details, billing address, and other payment-related data.
• Travel Information: Travel dates, destination preferences, booking preferences, passport details, special requests.
• Device and Usage Data: IP address, browser type, device information, and browsing history on our portal.
• Location Data: If enabled, we may collect your device's location to offer customized services and promotions.

3. How We Use Your Information
We use your personal information for the following purposes:
• Booking and Reservations: To process your travel bookings and confirm your reservations.
• Payment Processing: To complete payment transactions and manage billing.
• Customer Support: To assist with any inquiries, complaints, or changes to your booking.
• Marketing: To send promotional offers, newsletters, and other updates related to our services (you can opt out at any time).
• Improvement of Services: To enhance and personalize your experience on our portal, improve our services, and analyze customer behavior.

4. How We Protect Your Information
We take the protection of your personal information seriously and have implemented various security measures, including:
• Encryption: We use Secure Socket Layer (SSL) encryption to protect sensitive information during transmission.
• Access Control: Only authorized personnel have access to your personal information.
• Data Retention: We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.
However, please note that while we strive to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

5. Sharing Your Information
We may share your personal information with third parties in the following situations:
• Service Providers: We may share your data with trusted partners who assist with travel bookings, payment processing, and customer service.
• Legal Compliance: We may disclose your information if required by law or in response to legal processes.
• Business Transfers: If our company is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to collect information about your interactions with our portal. This helps us:
• Enhance your user experience (e.g., remembering your login details or preferences).
• Analyze traffic and usage patterns on our site.
• Offer personalized content and advertisements.
You can adjust your browser settings to block cookies or notify you when cookies are being sent. However, disabling cookies may affect your ability to use certain features of our website.

7. Your Rights and Choices
You have the following rights regarding your personal information:
• Access: You can request access to the personal data we hold about you.
• Correction: You can update or correct any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal information, subject to certain conditions.
• Opt-out of Marketing: You can opt-out of receiving marketing communications by clicking the "unsubscribe" link in emails or contacting us directly.
• Data Portability: You may request a copy of your personal data in a structured, commonly used format.
To exercise any of these rights, please contact us using the details provided below.

8. Third-Party Links
Our website may contain links to third-party websites. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected personal information from a child, we will take steps to delete that information.

10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Fly AirQ Pvt. Ltd
Baluwatar, Kathamandu, Nepal
01- 4522657
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By using our booking portal, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.